Due Diligence Policy
Whether a service provider is legitimate or Not?
WWW.FREIGHTAGENTONLINE.COM does not do any kind of checking of legitimacy/validity of any subscriber or user. But we encourage all buyers to carry out their own due diligence before entering into a relationship with a third-party supplier like you would with any business relationship that you enter.
We advise you to take care of the following simple steps to reduce the chance of fraud or theft of your goods or money. These include:
This is useful in case any party disagrees about a service. It can also be called upon if a legal dispute arises.
What should I do if I suspect fraud?
If you have exhausted every method to contact the supplier and feel that you are the victim of fraud, please write us about the same, we will try to contact the supplier to try to establish communication with you.
Unfortunately, we are unable to get involved in the detail of the dispute as the contract is between you and the supplier. We would then advise that you contact the law enforcement agency in that state or country. You could also contact a legal professional in that country to see what rights you have in pursuing the supplier. Alternatively, there are debt recovery agencies that will work on your behalf normally for a percentage of the recovered funds. Whilst the above list is not definitive, we do advise that you carry out your own due diligence before entering into a contract with any third party.