Frequently Asked Questions

What is FREIGHTAGENTONLINE website & how does it work?

Freightagentonline.com is an online intermediary Platform between Freight Buyer and Freight Service provider of the freight & Logistics industry. Freight buyer can submit their request for free on our platform and the same is distributed to our registered freight seller of the Origin and destination Country.


Freight Buyer is an individual or an organisation who want to ship is cargo through SEA, AIR, and COURIER mode from one country to another country or within same country.


Freight Seller also known as freight forwarder, forwarder, or forwarding agent, is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution. Forwarders contract with a carrier or often with multiple carriers to move the goods from one place to another.

What are the registration charges on FREIGHTAGENTONLINE website?

There are no registration charges for FREIGHT BUYER SELLER on our Platform whereas we charged Yearly subscriptions fees from FREIGHT SELLER for becoming Premium Members.

What is the role of FREIGHTAGENTONLINE between Freight Buyer Seller?

FREIGHTAGENTONLINE does not have any responsibility and role to play between Freight buyer and seller and any business doing will be the sole responsibility of both the parties.

What is the procedure for receiving freight quote?

The procedure is very simple for freight buyer has they have to register on the platform and have to submit the freight request form with all the necessary information. The whole procedure takes just 5 minutes and once submitted the Rate request is submitted with Freight Seller registered on our Platform.

What is the time frame for receiving freight quote?

The time frame for receiving quote depends on the Country and time zone of the Freight Seller and usually the quote are received within 24 hours of the submission of the quote from Premium Freight Seller.

What is the procedure to close freight request after receiving quote?

Once you had received quote and you want to close your enquiry and stop receiving any more quote then you are provided with a option to delete your enquiry and the same will be deleted from our Website with immediate effects.

What about the contact details of us are shown on your website?

The contact details of Freight buyer are shown only to our premium members till the time the quote is active on our website and not deleted by Freight Buyer.

If you have any further questions please click here to contact us.